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Joey Auto Group

Roadside assistance

Stuck at the roadside? Call us first.

Our control centre is open 24 hours. Call 0121 663 6516, tell us where you are, and the team will talk through the right help for your car or commercial vehicle.

Roadside scene at night

For immediate recovery assistance, please call 0121 663 6516. If anyone is in danger, call 999 first.

Specialist help

More than a tow.

Alongside everyday breakdown recovery, we offer specialist assistance for more difficult situations.

  • Accident & RTC recovery

    Recovery after a road traffic collision. We can discuss the next steps with you and your insurer.

  • Vehicle water recovery

    Recovery of vehicles from water or flooded ground. Call to explain the situation.

  • Secure storage

    Somewhere safe for your vehicle while you decide what happens next.

  • Mobile tyre support

    24-hour mobile tyre support for cars and commercial vehicles.

  • Updates while you wait

    Our control centre uses vehicle tracking and can keep you updated by text message.

Before you call

Have these details ready.

  • Your vehicle registration
  • Your exact location — road, junction or postcode
  • A short description of what has happened
  • Whether the vehicle is in a safe place

If anyone is injured, in danger, or the vehicle is causing a hazard, call 999 first. We are not a replacement for the emergency services.

Accident-damaged vehicle prepared for recovery

Not urgent?

For general questions about assistance, send us an enquiry and we'll be in touch.

Send a general enquiry

FAQ

Common questions

Let's get you moving.

Our control centre is open 24 hours. Have your registration, location and a short description of the problem ready.

Call nowWorkshop enquiry